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  1. Huan Team
  2. Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions regarding Huan Tags, Huan Network, Huan Credits and more.

Privacy

  • Does Huan track me or share my personal information?
  • Can other people see my pets' location?

General

  • What about cats?
  • Troubleshooting
  • Huan subscription
  • Huan Sensor for Mac
  • How does Huan work?
  • I love Huan and I want to help! What can I do?
See all 7 articles

Huan Tags

  • Do you make smaller tags?
  • Where can I get Huan tags?
  • How long does the battery last?
  • Replacing the Battery
  • Are Huan Tags GPS Trackers?
  • Is there a range limit for Huan Tags?
See all 9 articles

Huan Network

  • What is the Huan Pet Protection Network?
  • I want to install a Huan Sensor in my business or home.
  • How can I get a Huan Sensor for my car?

Using Huan

  • What happens if my pet is missing or lost?
  • I don't have a pet, can I still use Huan?
  • Can Huan Pets have multiple owners?
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